To update your BIOS, contact your system or motherboard manufacturer and they'll direct you to where you can download the software for free. Don't worry - updating your BIOS isn't as difficult as it sounds. If your computer is older, it may need a BIOS (Basic Input Output System) update in order to work with today's technology. Make sure all cables are firmly lodged in their sockets. We get multiple calls about memory not working when the computer just needs to be plugged in! Double-check internal cables.ĭid you accidentally bump one of the wires or cables inside your computer while you were installing your modules? A loose hard drive cable can prevent your computer from booting up properly. Make sure all your power cords are plugged in. It could be your operating system, because there's a maximum amount of memory that a Windows-based operating system (OS) can accept. The problem may not be due to your hardware. If installed properly, the clips on the side of module should snap into place on their own and a thin portion of the gold pins - 1/16th of an inch or less - should be visible (about the width of a line of pencil drawn on a piece of paper). While this may seem like a lot of force to use on a small module, it's necessary to properly 'seat' the module. Make sure the notches in your module are lined up with the keys in the slot, then press down using 20 to 30 pounds of pressure.
Press harder when inserting modules into the memory slot.
